hannahwest

Hannah West

About Hannah West

Hannah West writes about the newest technology tools and trends for TrustRadius and is the author of young adult fantasy novels Kingdom of Ash and Briars and upcoming Realm of Ruins. She holds a degree in French that rarely comes in handy and lives in Texas with her husband.

The Importance of Customer Reviews and Why You Should Encourage Them

Opening up your business to online scrutiny feels like under-dressing for harsh winter weather -  you’re not always prepared for the bitterness, and it can sting. Your business is both your passion and livelihood, something you’ve worked hard to create. The thought of a customer having anything but a positive experience with your brand seems bad enough. It’s even more daunting when the customer can easily post a scathing review where others prospective clients are sure to see it. But if you position yourself to not only manage but also leverage customer reviews, it will build trust for [...]

2017-12-07T09:44:47+00:00 December 12th, 2017|Categories: Growth and Expansion|Tags: |